Where do you ship from?
We ship from Brisbane, Queensland.
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Shipping
Get details on where we ship, how long it takes, shipping costs, tracking, and what to do if there’s an issue with your delivery.
Where do you ship to?
PINX Nails now ships to 128 countries!
How long does delivery take?
Our estimated delivery is between 3 to 7 business days if it's within Australia while 8 to 25 business days for international orders.
Where's my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to get the most accurate and up-to-date status directly on the Australia Post website. If it’s been more than 14 business days since your order was dispat
Can I change my shipping address?
We’re happy to update your shipping address if your order hasn’t been dispatched yet. Just send us an email at [email protected] with your new address and include “URGENT REQUEST” in the subject line. If your order has already been shipped, pleas
I didn't receive order confirmation
If you have not received an order confirmation email after making a purchase, it's possible that the email address was entered incorrectly at checkout. We recommend checking all your email folders, including spam. Should you continue to face issues,