Where's my order?Updated 2 months ago

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to get the most accurate and up-to-date status directly on the Australia Post website.

If it’s been more than 14 business days since your order was dispatched, please reach out to us immediately so we can investigate at [email protected]

Also, keep an eye out for any customs clearance, duties, or taxes in your country — these can occasionally cause delays and may need to be sorted on your end before the parcel can be delivered.