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Orders

Learn about our all-sales-final policy, what to do if your order arrives damaged or incorrect, and your rights as an EU customer.

Do you accept returns?

We do not accept change of mind returns. Refunds or reshipments are only available for items that are faulty or incorrect. We appreciate your understanding.

What if my order is faulty/incorrect?

We’re so sorry if your item arrived damaged, defective, or incorrect. Please reach out to our customer support team within 7 days of receiving your order and include the following:. Our team will review your request promptly and work to resolve the i

I’m in the European Union. Do I still have return rights?

Yes! if your order was shipped to the European Union, you may cancel or return it within 14 days of delivery, in accordance with EU consumer laws. To qualify:. The item must be unused, unworn, and in its original packaging. You must provide proof of